Subject: FW: 1 Parsonage Lane, Bath - door lock - Day 2 uplift for further works
From: Jason Till <[email-masked]>
To: Jesbir Singh <[email-masked]>, Ailsa Tustian <[email-masked]>, Kata Peters <[email-masked]>, Logan Fraser <[email-masked]>
Date: Mon, 19 May 2025 13:09:37 +0000

Thanks Kata

I have requested the uplift - please can we obtain the additional keys via yourselves

@Jesbir Singh<mailto:[email-masked]> & @Ailsa Tustian<mailto:[email-masked]>: please could you authorise the cutting of duplicate keys once the email requesting authorisation is recieved

Many thanks for your help in this matter

All the best

Jason Till

CMgr MCMI

Senior Asset Surveyor

[email-masked]<mailto:[email-masked]>

Sanctuary Group

Mobile: 07483 331963

Working Hours:  Monday to Friday, 08:30 to 17.00.

Please call me if the matter is urgent, only part of my time is spent in the office as admin work and answering enquiries.

I apologise if your email enquiry is not answered in a timely manner.

From: Kata Peters <[email-masked]>
Sent: 19 May 2025 14:03
To: Jesbir Singh <[email-masked]>; Jason Till <[email-masked]>
Cc: Ailsa Tustian <[email-masked]>; Logan Fraser <[email-masked]>; Steven Ward <[email-masked]>
Subject: Re: 1 Parsonage lock - Day 2

[EXTERNAL EMAIL] This email is from an external source – be careful when opening attachments or clicking links.

Hi Jesbir and Jason,

Following our phone conversation with Jesbir, please see an update:

One of our carpenters will attend tomorrow, 20 May to repair the door. We will not put the euro lock back in, and will take the remains out. The door will be secured by the self-locking Yale lock that we installed last Thursday, this is in good condition and does not need to be replaced, it opens with the key that was handed out to the residents previously. We will also install a long door handle to make it more awkward for anyone trying to kick the door in, to discourage this behaviour, but unfortunately this is the most we can do to try to prevent this. We've ordered the handle and this is scheduled to arrive tomorrow AM so hopefully it shows up and we can install it tomorrow as we are repairing the door. The cost for the door repair + pull handle installation will be £510 + VAT. Could you please add this value to the existing PO?

To cut new keys for the existing lock, you can contact Bath Lock&Key directly, or you could go through us if that is your preference.

https://bathlockandkey.co.uk/<https://bathlockandkey.co.uk/>

[email-masked]<mailto:[email-masked]>

In order to get additional keys cut the locksmith would send a request by email to a contact asking for authorisation to cut any duplicates.

Contacts who can authorise new keys: Jesbir Singh and Ailsa Tustian

Jesbir also asked about a different type of lock: Stuart said an Alpro Lock is a self-locking lock, but it's designed for metal doors and therefore the keyhole would be too close to the doorframe, making it difficult/awkward to turn the keys in it so unfortunately this would not be the best solution. It provides basically the same function and secureness as the Yale lock that is already installed, as both are deadlatches, just designed for different types of doors. If we install an Alpro Lock or similar additionally to the existing Yale, the tenants would need 2 keys to unlock 2 separate deadlatches simultaneously. Based on our previous conversations, we do not recommend this solution.

Please let me know if you have any further questions regarding this job.

Kind regards,

Kata Peters

On Fri, May 16, 2025 at 8:27 AM 'Jason Till' via Kata Peters <[email-masked]<mailto:[email-masked]>> wrote:

   HI Jesbir

   Looking at the photos, it loos like someone smashed their way in – the damage smacks of forced, aggressive entry.

   @'Logan Fraser'<mailto:[email-masked]> & @Kata Peters<mailto:[email-masked]>: is it worth scarfing a new section of timber into the door, with the lock reinstalled into it until we get the new door. This is likely to be some time as we need to go through Listed Buildings..Perhaps a solid door can be fitted as a temporary measure until the new approved door can be fitted.

   @Steven Ward<mailto:[email-masked]>: this is the PO we’re currently waiting on APT to approve so we can get the applications and tendering underway (via KWL).

   Many thanks for your help in this matter

   All the best

   Jason Till

   CMgr MCMI

   Senior Asset Surveyor

   [email-masked]<mailto:[email-masked]>

   Sanctuary Group

   Mobile: 07483 331963

   Working Hours:  Monday to Friday, 08:30 to 17.00.

   Please call me if the matter is urgent, only part of my time is spent in the office as admin work and answering enquiries.

   I apologise if your email enquiry is not answered in a timely manner.

   From: Jesbir Singh <[email-masked]<mailto:[email-masked]>>
   Sent: 15 May 2025 17:25
   To: Kata Peters <[email-masked]<mailto:[email-masked]>>; 'Logan Fraser' <[email-masked]<mailto:[email-masked]>>; Jason Till <[email-masked]<mailto:[email-masked]>>
   Cc: Ailsa Tustian <[email-masked]<mailto:[email-masked]>>
   Subject: 1 Parsonage lock - Day 2

   Hi Kata

   Looks like the new lock lasted 24 hours! Did your guys fit a night latch lock to make it self locking. I can’t recall it being there. Residents complained that someone left the latch on inside and so they were locked out. I wouldn’t be surprised if one of the residents did this as they were locked out?

   Jason, is this door repairable? Or shall we just wait for the new one , which will bring it’s own problems. If it is repairable, wouldn’t mind trying again with a self locking lock. Maybe fit a long vertical door handle near the lock to obstruct access, maybe?  Running out of ideas.

   Jesbir Singh

   Housing Officer

   Sanctuary Housing

   Mobile: 07827895778

   From: Jesbir Singh <[email-masked]<mailto:[email-masked]>>
   Sent: 15 May 2025 16:33
   To: Jesbir Singh <[email-masked]<mailto:[email-masked]>>
   Subject: 1 Parsonage lock

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